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ECS | Edge Communication Service
Fast reliable connectivity for rig site communications
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Description
Remote operations are typically in a demanding, costly, and unforgiving environment. However, the need for reliable connectivity is at an all-time high. Backed by 24/7 global support, the M/D Totco™ Edge Communication Service (ECS) has provided fast, dependable, and robust connectivity in the United States, Canada, and Central and South America for more than 20 years. We currently provide connectivity to hundreds of edge operations in the United States through a robust, reliable communications infrastructure. This framework utilizes multi-carrier 3G, 4G, 5G, LTE, through both public and private carriers and/or an Auto-Acquiring Satellite Terminal (VSAT).
Comprehensive services and solutions to stay connected
- Operations support and optimization
- 3rd party contractor access and support
- Consumer internet access
- Site-wide WiFi-6 coverage
- NOV Data Center connectivity (Support EDR and NOV Optimization)
- Local firewalls and network segregation
Connectivity in the most remote locations
- High-speed data transmission from the edge to the office
- Robust and reliable communications with automatic failover/failback through multi-carrier LTE and VSAT
Proactive monitoring and troubleshooting
- 24/7 Monitoring through Customer Support Center (CSC)
- Technical support (remote) operations
- Customized monitoring and reporting
- Field support anytime, anywhere
- Global footprint means fast response times
- Installation and commissioning
- Service and maintenance
- Fully dedicated rig up and onboarding teams
- Field Engineering team for special projects and complex issues