Marine and Drilling Equipment Service and Technical Support
Available 24 hours a day, 365 days a year, our service and technical support operations are the most immediate and globally responsive means of reducing downtime.
Available technical support and services are completely scalable based on the customers’ selections.
We can support your equipment and/or operations with many levels of involvement to help achieve your goals. Below is an outline of our support levels that we can provide, customizable and scalable based on your needs.
| Observe | Advise | Assist | Serve |
Machine control diagnostics tool (MCDT) | ✔ | ✔ | ✔ | ✔ |
DataVault | ✔ | ✔ | ✔ | ✔ |
Condition-monitoring Rigsentry™ Insight | ✔ | ✔ | ✔ | ✔ |
eHawk remote support |
| ✔ | ✔ | ✔ |
TrackerVision |
| ✔ | ✔ | ✔ |
Rigsentry Insight |
| ✔ | ✔ | ✔ |
Service technicians |
|
| ✔ | ✔ |
First wells support |
|
| ✔ | ✔ |
Rigsentry predictive |
|
| ✔ | ✔ |
Maintenance contracts |
|
|
| ✔ |
Total cost ownership |
|
|
| ✔ |
Rigsentry CBM services |
|
|
| ✔ |
Condition-Based Maintenance BrochureCondition-Based Maintenance Brochure
Fleet Care eHawk Remote Support Flyer EnglishAn overview flyer of our eHawk™ Remote Support, an on-demand support and diagnostic service.
Fleet Care Field Service FlyerThe Field Service & Repair team stands ready to execute the plans for your fleet. Our field service engineers are specially trained in NOV Technical Colleges around the globe.
Fleet Care RS Repair Centre Sonils, Luanda, Angola FlyerAn overview flyer of our Sonsils, Angola service and repair center capabilities.
Fleet Care Re-Certification FlyerAn overview flyer of our rig re-certification support.
Fleet Care Rig Reactivation FlyerAn overview flyer of our rapid rig reactivation support.
Fleet Care TrackerVision Technology Flyer (Land)An overview flyer of our TrackerVision real-time technology wearable for onshore.
Fleet Care TrackerVision Technology Flyer (Offshore)An overview flyer of our TrackerVision real-time technology wearable for offshore.
Rig Performance Management FlyerRig Performance Management Flyer
Service and Repair Center Baku, Azerbaijan FlyerAn overview flyer of our Baku, Azerbaijan service and repair center capabilities.
Chennai Machining Centre FlyerChennai Machining Centre Flyer
Service and Repair Center Odessa, Texas FlyerAn overview flyer of our Odessa, Texas service and repair center capabilities.
Service and Repair Center Port Elizabeth, South Africa FlyerAn overview flyer of our Port Elizabeth, South Africa service and repair center capabilities.
Sogne Repair Center FlyerSogne Repair Center Flyer
SSA Riser Recertification Cape Town, South Africa FlyerAn overview flyer of our Cape Town, South Africa service and repair center capabilities.
Stasis Warm Stacking Kit FlyerAn overview flyer our warm stacking kit. During a warm stacking period, it is essential to keep machines and equipment moving to prevent deterioration.
Technical Equipment Support Service Flyer
U.S. and Canada Service and Repair Center Land Rig Systems FlyerAn overview flyer of our USA and Canada service and repair center locations and capabilities and FAST Truck services.